How can we help?

Getting started

1. Create your account. Click Start free trial, enter your name, email, a password of at least 10 characters, and your type of business. We email you a link; click it to turn the account on.
2. Add your first machine. Open Equipment and click + Add machine. Give it a name you’ll recognize (“Big Zero-Turn”, “Fryer #2”), pick its type, and enter the current hour meter or odometer reading.
3. Load a schedule. On the machine’s page, click Add typical schedule. It adds the usual service intervals for that type of equipment. Edit them to match your owner’s manual.
4. Log what you’ve already done. Click + Log service and enter your best guess at the last time each job was done. That gives every interval a starting point, so the due list is right from day one.
5. Turn on reminders. Open Settings, tick Send me email reminders, choose daily or weekly, and click Send test email to check it arrives.

The Dashboard is your to-do list: everything overdue or due soon, with a Log it button beside each one.

Equipment

• Add a machine: Equipment → + Add machine. Only the name is required. Make, model, serial number, purchase date and price are worth entering: they show up on the year-end report.
• Tracks: choose what the machine is measured by. Hours for an hour meter, Miles for an odometer, or Dates only for things with no meter, like a walk-in cooler or a trailer. Picking a type suggests the right one.
• Engine, parts & fluids: open that section in the machine form to keep oil type, filter numbers, spark plug, blade and belt part numbers in one place. Handy at the parts counter.
• Keep the meter current: on the machine’s page, click Update hours (or Update odometer). Hour- and mile-based reminders go by this number, so update it now and then. Logging a service with a higher reading updates it for you.
• Sold or retired a machine? Click Edit, set Status to Sold or Retired, and enter the date (and sale price). Its history is kept, it drops off the due list, and it lands in the right year on the report.
• Delete removes the machine and all of its service history and schedules for good. If you only stopped using it, set it to Retired or Sold instead.

Maintenance schedules

• Add typical schedule loads common intervals for a type of equipment and skips any you already have. Treat them as a starting point and check them against the owner’s manual and any local codes.
• + Interval adds one of your own: pick the service, then “every X hours” (or miles) and/or “every X days”. With both filled in, whichever comes first makes it due.
• Click Edit beside an interval to change or delete it.

What the statuses mean

• Overdue Past its hours, miles or date.
• Never logged There’s an interval, but no service record for that job yet. Log it once, even as a best guess, to start the count.
• Due soon Within 14 days of its date, or in the last tenth of its hours or miles.
• OK Nothing to do yet.

Logging service

• Click + Log service on the Dashboard, the Service Log or a machine’s page. From the due list, Log it opens the form with the machine and job already filled in.
• Enter the date and the meter reading, then tick every job done on that visit. One record can cover an oil change, a filter and a blade sharpening together.
• Add parts used, parts cost and labor cost. Choose Repair shop / dealer under “Done by” to record the shop’s name and invoice number.
• An interval counts from the last record that has that same job ticked. For hour- or mile-based intervals, the record needs a meter reading.
• Fix a mistake: click Edit beside any record to change it, or delete it from the same form.
• Find a record: the Service Log page filters by machine, service and dates, and shows the total cost of what’s listed.
• Export: Export all CSV on the Service Log page, or Export CSV on a machine’s page, downloads a file that opens in Excel.

Email reminders

• Reminders are off until you turn them on: Settings → Email reminders → Send me email reminders.
• How often: daily (only while something is due) or a weekly summary on the day you choose.
• When: around the hour you pick, in Eastern time.
• What’s in it: everything overdue. Tick the two boxes to also include items that are due soon, and scheduled items that have never been logged.
• You get one email with everything in it, never more than one a day, and nothing at all when nothing is due.
• Send to a different address: reminders go to one address, your login email unless you change “Send to”. Enter another address and save, and we email it a link. Reminders start going there once the link is clicked; none are sent until then.
• Send test email saves your settings and sends a sample straight away, so you can check it arrives. You can send one a minute.

Year-end report

• Open Reports and pick a year. You get repair and maintenance totals (parts, labor, in-house versus shops), costs by machine, and every expense with its date, vendor and invoice number.
• It also lists equipment bought that year (cost, serial number, dealer) and equipment sold or retired that year (sale price). These come from the purchase and sold dates on each machine, so fill those in.
• Print / Save PDF gives a clean printout. Download CSV gives the same numbers for your accountant or bookkeeping program.
• The report organizes your records. It isn’t tax advice: what’s deductible, and how equipment is depreciated, is for your tax professional.

Coming from LawnClock

LawnClock Pro companies can have this equipment log as an add-on. If yours does, you don’t need a separate account here.

Using CurbClock? It’s the same service as LawnClock under another name, and everything below works the same way: where this page says LawnClock, read CurbClock.

• Opening it: in LawnClock, click Equipment ↗ in the top bar. It opens here in a new tab, already signed in. There’s no second password.
• Who gets it: the LawnClock account owner and admins, plus any worker the office has ticked as maintenance crew. Everyone works in the same log, so the office and the people doing the work see the same machines and history.
• Maintenance crew: in LawnClock, the owner or an admin opens Team → the person and ticks Can use the equipment log. That person gets the Equipment link and can see the machines and what’s due, log service and update hour meters. They can fix or delete a record they logged themselves. They can’t add, change or delete machines, change schedules, or open reports, exports, settings or billing, and they don’t see what a machine cost or what other people’s jobs cost. The account owner has to open the log once first to set it up.
• Who logged it: every service record made by someone who came in from LawnClock shows Logged by with their name.
• On LawnClock’s Home page: owners and admins see an Equipment maintenance card with what’s overdue, what’s due soon and the latest service logged here.
• The first time: LawnClock asks the account owner to confirm their email. Click the link in that email while signed in to LawnClock, then click Equipment again. That’s once per company.
• Already had an account here? If there’s one under the owner’s email, the first visit shows Connect your equipment log and asks for that account’s password, once. Everything already in it stays.
• How long it lasts: a sign-in from LawnClock is good for up to 12 hours. After that, click Equipment in LawnClock again.
• Getting back: click your initials at the top right, then ← Back to LawnClock.
• Paying: the add-on is paid for in LawnClock: the account owner subscribes by card under Settings there, and changes the card or cancels with Manage billing on the same card. There’s nothing to pay here.
• If the add-on is switched off: the Equipment link in LawnClock goes away and your records stay here.

Phones & tablets

There’s nothing to download from an app store. Open the site in your phone’s browser and it works the same, with the pages under the ☰ button. To give it its own icon:

• iPhone or iPad: tap the Share button in the browser, then Add to Home Screen.
• Android: log in, tap your initials at the top right, then Install app. Or use the browser’s menu → Install app.

It then opens full screen from its icon, and updates by itself. It needs an internet connection; it doesn’t work offline.

Your account

• Stay signed in: tick Remember me when you log in and that browser stays signed in for 30 days. Don’t tick it on a shared computer.
• Forgot your password, or want to change it: on the login screen click Forgot password? and enter your email. The link we send works once, for an hour. Setting a new password signs you out everywhere else.
• Log out: click your initials at the top right, then Log out.
• Business type: change it in Settings. It only decides which equipment types and service jobs are listed first. Nothing you’ve entered changes.
• Change your email, or close your account: email [email protected] from the address on the account.
• Leave a review: Settings → Leave a review. It appears on our home page once we’ve approved it, and you can edit it any time.

Still stuck?

Email [email protected]. Tell us the email on your account and what you were trying to do. A screenshot helps.